Swipe Safe Help

If you have created a personal Swipe Safe App account, your username will be your email address.

After adding your username at app.swipesafe.org scroll down and click forgot password. You will receive an email notification to the email account you signed up with along with a temporary password.

This may happen if you press the back button on your device. You will need to start the app again.

The app does not have functionality to go backwards. However, at the end of each activity, you will be given the option to try again or move on.

The Swipe Safe App can be downloaded to the device when internet access is available – it doesn’t require internet after it is downloaded.

The initial version of the app has not been tested for accessibility technology. Future iterations will be more inclusive in its design.

To find your personal safety plan at any time when using the app, click the ⭓ in the bottom left-hand corner.

Note: that if using the Play as Guest function, it may not be personalised.

ChildFund Australia is responsible for the data in the app.

What individual data is available: The information provided during account creation (name, email, age, and country) and data from the app such as activity scores and completion rates.

How data is used: To assess the effectiveness of the Swipe Safe app for program improvements and reporting.

Who has access to it: ChildFund Australia and the app developer. The number of people able to access children and young people’s data is kept to a minimum, and all are compliant with ChildFund Australia’s Child Safeguarding Policy and Procedures.

How data is shared: Data is first de-identified and used to develop reports and communications about the Swipe Safe program. These reports are shared by ChildFund Australia with implementing partner organizations delivering the Swipe Safe curriculum and app.

How long is it stored for: Reports and other written documents using data from the Swipe Safe app and user account data is stored indefinitely for the purposes of account management and password recovery.

How it is kept secure: The application has been built with security in mind. Rules are applied to users to restrict input and output of data while also including monitoring and access control to secure data.

 

More information can be found in the ChildFund Australia Privacy Policy

To ensure you are accessing the most up-to-date version of the Swipe Safe App, and for the best user experience, make sure that you connect to the internet and download update from the main menu. Remember, that you will lose any saved progress.